C Hand Solutions is a trading name of C Hand Consulting Ltd.
What data do we collect?
Our Company collects the following data:
Personal identification information (Name, email address, organisation, phone number, etc.)
Information you provide regarding a query about services we provide.
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
Voluntarily complete a contact form or newsletter sign-up form.
Use the website's chat function.
Use or view our website via your browser’s cookies.
How will we use your data?
Our Company collects your data so that we can:
Contact you with regards to the query you have requested information on.
Email you with information on products, services or articles we think you might like.
How do we store your data?
Our Company securely stores your data using recognised enterprise cloud services. Company devices are encrypted and configured to security standards reflecting best practice. Our Company will keep data relating to enquiries for one (1) month, unless you or your organisation become a client, or agree to sign up to email newsletters or other marketing channels. If you or your organisation become a client, your data will be deleted one (1) year from the last date services are provided. Marketing communications include an unsubscribe link.
If you opt-in to email newsletters or other marketing channels, Our Company would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please contact us using the details at the bottom of the page.
Your data will never be sold to third parties for marketing purposes.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details at the bottom of the page.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at: firstname.lastname@example.org
Call us: +44 (0)141 737 2607
Or write to us at: C Hand Consulting Ltd., 17 Colinton Mains Grove, Edinburgh, EH13 9DG.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.