Last updated: October 2026

 

Who We Are

C Hand Solutions is a trading name of C Hand Consulting Ltd.

We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Information We Collect

When you submit an enquiry through our website contact form, we may collect:

• Name

• Email address

• Telephone number (if provided)

• Company name (if provided)

• The contents of your message

We do not collect any special category personal data unless you choose to include it in your message.

 

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry

• Communicate with you about services you have requested information about

• Maintain records of business enquiries

We do not sell your personal data to third parties.

 

Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

• Legitimate interests in responding to business enquiries and providing information about our services.

• Steps prior to entering into a contract where your enquiry relates to obtaining our services.

 

How Long We Keep Your Information

We retain enquiry information only for as long as necessary to respond to and manage your enquiry.

If no business relationship is established, enquiry data is normally deleted within a reasonable period. If you become a client, relevant information may be retained for legal, contractual, accounting, or regulatory purposes.

 

How Your Information Is Stored

Your information is stored using reputable business and cloud service providers with appropriate security measures in place.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss.

 

Cookies

This website may use essential cookies required for the operation and security of the site.

We do not use cookies for advertising or behavioural tracking.

You can control cookies through your browser settings.

 

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

 

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data in certain circumstances

• Restrict processing in certain circumstances

• Object to processing in certain circumstances

• Request transfer of your data where applicable

To exercise any of these rights, please contact us using the details below.

 

Contact Us

C Hand Consulting Ltd.
Email: privacy@chandsolutions.net
Telephone: +44 (0)141 737 2607

 

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

https://ico.org.uk